| Forgot?
Receive a One Year Subscription to HDI’s Support World...
... Sign Up
Why Change? How Change Management can make or break your organization.
August 26th
...Register Now
Preorder the 2008 HDI Practices and Salary Survey and save.  
Order my copy
Join Now
Online Resources Are Waiting
Become a Member
HDI provides industry resources to more than 7500 world-wide members. Including a members' toolbox, forums, research, e-newsletters, and networking opportunities at local chapters. Members can immediately download white papers, focus books, and metrics guides.
Certification & Training
Improve Your Support Services
Stay on Top
Certification and training for help desk, support center, and service desk professionals.  Available at a location near you, onsite, and online, HDI courses cover all levels of experience.  HDI also provides the HDI Support Center Maturity Assessment and HDI Support Center Certification.
Training Calendar
Search for Courses Near You
US & Canada
This calendar lists public training courses within the United States and Canada. Can’t find a public course in your area?  Request it!  We can bring our training to your company.  Request an onsite. HDI provides world-wide training via our global partners.
Cherwell



Latest News
Think Services HDI Announces 2008 Service Management Conference and Expo -- New Three-Day Event to Focus on the Critical Role of IT Support within Service Management
...more
Think Services’ HDI Launches 11th Annual Practices and Salary Survey For the Help Desk/IT Service and Support Industry
...more
EMERGING TECHNICAL SUPPORT PRODUCTS AND SERVICES TO LAUNCH AT CMP’S HDI 2008 WORLD CONFERENCE
More than 90 industry leaders feature out of the ordinary products and services ...more