President's Message

As we approach the end of the year, it is filled with many life stressors.   There are the holidays to be considered, with the state of the economy this cann lead to a great deal of added stress to our lives.   As Support Center Professionals, no matter which level your position in your organization you fill, our calls can become more difficult.    As stress in the lives of our callers match the stress in our live, the calls can be difficult.   Remember to keep life balance.     How do we do that in our very hectic world:

Stay in touch with others that have the same stress

HDI, San Diego chapter is a great way to stay in touch with others facing the same stressors.  With meetings that discuss ways to handle calls that are filled with challenges, it is a great resource.   Get involved with the chapter, it will fill many needs.

Stay focused on what is important.  Remember work is only one part of your total self.  Pay attention to the other parts or your life.

Remember to be thankful for something each day.

When you take a minute out of your day to write down just a few things that you are thankful for, you will find it is easier to handle the difficult times.   The difficult times make the other moments better.

Be sure to say thank you to at least 5 people a day.  Being grateful turns around the situation for you and them.  They might just need the gratitude and SMILE that you have to offer.

Over the next few months, the SD chapter of HDI will be bringing some amazing programs to our area that will support the steps above.    Every meeting is filled with an opportunity to network with others that might be experiencing the same challenges that you are, or maybe they have already overcome that situation and can share some tips.  You will also have an opportunity to explore the latest in industry standards.   We are excited to bring Phil Gerbysk to SD, he will energize you as well as provide you with many tools for your toolkit to deal with the next few months. 

Be sure to nominate someone to be the HDI AOY.   What a great way to show how much you appreciate someone that has went over and beyond their normal duties to be your support.

Finally, we are always looking for great folks to join our board, what an amazing way to give back to a great industry.  What other industry focuses so much on helping and supporting others.

See you soon,
Linda Hill

President,

HD Chapters of San Diego
HDM Certified
ITIL Foundations Certified

News and Events

February 2010 Meeting

So What!! - Balancing the ART and SCIENCE of successful career development - with your current company or a new one!

Details

Please note the venue change:

Gen-Probe Incorporated,
Learning Center B
Bldg 2 - 6333 Sequence Dr
San Diego, CA 92121