HDI practice tests provide additional preparation for HDI certification exams. Once you complete a practice test, a report is provided that lists the questions missed and what competency within the HDI Standard you should review.
- Each practice test is 30 questions and must be completed in 35 minutes
- You may take multiple tests
- Each practice test is randomly generated from a pool of test questions
View Practice Tests FAQ.
Practice Test Pricing
Practice tests are purchased separately from training courses. All practice tests are delivered through the HDI Learning Center.
HDI Customer Service Representative Practice Test
$79.00
HDI Desktop Advanced Support Technician Practice Test
$79.00
HDI Support Center Analyst Practice Test
$79.00
HDI Support Center Manager Practice Test
$79.00
HDI Support Center Team Lead Practice Test
$79.00
KCS Foundation Practice Test
$79.00
KCS Principles Practice Test
$79.00