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HDI - ITSM Consulting Company

HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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On Demand
KCS Principles Price: $999.00
Guaranteed To Run
Unlimited Seats
Jul 23, 2025 - Jul 25, 2025
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Aug 20, 2025 - Aug 22, 2025
HDI, Virtual Classroom 		KCS Principles Price: $1,999.00
Sep 17, 2025 - Sep 19, 2025
HDI, Virtual Classroom 		KCS Principles Before Jul 23, 2025:
Price: $1,899.00


On or after Jul 23, 2025:
Price: $1,999.00
Oct 20, 2025 - Oct 22, 2025
HDI, Virtual Classroom 		KCS Principles Before Aug 25, 2025:
Price: $1,899.00


On or after Aug 25, 2025:
Price: $1,999.00
Dec 02, 2025 - Dec 04, 2025
HDI, Virtual Classroom 		KCS Principles Before Oct 07, 2025:
Price: $1,899.00


On or after Oct 07, 2025:
Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description