Five Ways to Quickly Boost Staff Engagement

with Roy Atkinson, Jeff Toister
Oct 3, 2018 - 1:00 p.m. EDT
In this interactive webinar, Jeff Toister and Roy Atkinson will discuss practical ways to engage staff without spending a fortune.

Machine Learning and Analytics: Taking Service Management and Support to the Next Level

with Roy Atkinson, Vesna Soraic
Sep 25, 2018 - 1:00 p.m. EDT
Learn what machine learning is and how it can benefit your organization's service management in this interview-style webinar.

3 Ways to Improve Employee Experience by Expanding Service Management

with , Roy Atkinson
Aug 28, 2018 - 1:00 p.m. EDT
Learn how concentrating on three aspects of employee experience can accelerate business performance.

Get IT Done: Strategies for Supporting the Modern Workforce

with Roy Atkinson,
Jul 24, 2018 - 1:00 p.m. EDT

Learn how to improve workforce productivity by reimagining how to deliver an "awesome" support experience for employees in this interview-style webinar.


The Future of the IT Support Center

with Stephen Smith, Roy Atkinson
Jun 19, 2018 - 1:00 p.m. EDT

Learn how new technologies both impact and enable the service and support center.