After a long competition, we recognize the best of the best of the IT industry at SupportWorld Live in Las Vegas.
by
Craig Idlebrook
Date Published May 3, 2023 - Last Updated February 20, 2024
At SupportWorld Live in Las Vegas, we celebrated the winners of the HDI Service Awards. These individuals and teams represent the best of the best of the IT industry, and proved it in competition with their peers.
Here were the winners:
Best Service and Support Analyst
Jami Severson
Mayo Clinic
Best Service and Support Manager
Moe Suliman
Wajax Limited
Best Service and Support Technician
Adam Labban
Northwestern Mutual
Local Chapter Officer of the Year
Jason Wischer
Virtual Chapter
Best Service Improvement Initiative
SitusAMC IT Service Desk
Best Service and Support Culture
Unisys
Best Customer Experience
Encompass Health ITG
Best Service and Support Organization
Unisys
Best Use of Technology
Fidelity Investments
Lifetime Achievement Award
Phyllis Drucker
Congratulations to all who competed!
Tag(s): supportworld, support models, technology