Find out which high performing IT service and support teams and organizations were selected as a finalist for HDI’s Global Service and Support Awards. Winners will be announced at Supportworld Live.

by Team HDI
Date Published April 25, 2024 - Last Updated August 8, 2024

Supportworld Live is just around the corner. Every year, this leading event for service and support professionals features HDI’s Global Service and Support Awards. These awards recognize the individuals, teams, and organizations that have achieved and maintained the highest standards of excellence in technical support and service management over the past year.

Each application is judged by long time industry experts and practitioners. Collectively, the winners showcase the best of the best of IT service and support.

Without further ado, we’d like to unveil the team and organization finalists of the HDI Global Service and Support awards.

(To see the finalists for the HDI individual awards, click here.)

The finalists for the team and organization awards are:

Best Customer Experience
  • MPAC 
  • PSCU
  • Unisys

Best Service and Support Culture

  • Infinite Campus
  • PSCU
  • When I Work
  • WBM Technologies

Best Service and Support Organization

  • First American
  • Infinite Campus
  • Southwest Transplant Alliance
  • WBM Technologies

Best Service Improvement

  • First American
  • PSCU
  • Unisys

Best Use of Technology

  • First American
  • PSCU
  • Unisys

Tag(s): supportworld, support models, best practice

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