As we countdown to HDI’s Service Management World this November, we're excited to spotlight some of the incredible speakers who will be sharing their insights and expertise. One of those standout speakers is Tony North, whose session, Agile Framework with Lean Methodologies, is sure to provide valuable strategies for IT and service management professionals. With a career spanning over two decades and a wealth of experience in diverse fields like IT, Cyber Security, and HR, Tony’s session is one you won’t want to miss.
Want to get to know Tony before he takes the stage in Orlando? He was a recent guest on the HDI Local Chapters podcast, Bytes and Banter, where he shared his personal journey in IT and tons of wisdom from his 20+ years in the industry. Give it a listen and get excited to see Tony live and in person at HDI’s Service Management World! Plus, read until the end for an exclusive discount.
Get to Know Tony North: Building High-Performing Teams in a Fast-Paced World
In this episode of Bytes and Banter, Tony spills the beans on his career, sharing how building trust, embracing risk and always learning are key to success in today's crazy-fast tech world. These are the ingredients for a winning team that can adapt and deliver amazing customer experiences.
Watch the episode below and be sure to subscribe to the podcast!
Join Tony this November at Service Management World
Don't miss Tony’s session! Register now for Service Management World and get the latest updates on all our speakers and sessions. Bonus: use the code TONYSPOTLIGHT to save $200 on any pass.
About Tony North
Tony's impressive background showcases a diverse and accomplished career in management, IT, Cyber Security, and HR. With a solid foundation in technology gained during his time in the United States Marine Corp, he went on to become the first PC Software Trainer at SAFECO Insurance Home Office, contributing to over 200 software implementations for various leading companies such as HEAT by iVanti, Magic Solutions by McAfee, HROffice by Ascentis, and SumTotal Learning & Talent Management by Skillsoft. His international experience is notable, having spent two years in England and traveled extensively to 26 countries and 42 United States, providing services to global clients. This exposure has given him a broad perspective and a deep understanding of diverse business environments. Overall, Tony emerges as a multifaceted individual— a seasoned professional, a dedicated family man, and a community leader who values giving back and helping others. His reputation as a trusted and candid adviser underscores his commitment to excellence and continuous improvement in all aspects of his life.