What IT Assets You Need to Track in 2025

by Matt Beran
Date Published February 10, 2025 - Last Updated February 10, 2025

The question “What IT assets should we track?” seems simple enough, but it’s not as straightforward as you might think. Everyone has an opinion – Finance wants cost visibility, Security focuses on compliance risks, and Operations just want things to work without any surprises.


The real challenge isn’t creating a long list of assets to track; it’s deciding where to draw the line. What’s worth managing, what’s just noise, and how do you ensure the inventory serves the business instead of dragging it down?


By shifting the focus from what to track to why you’re tracking it, you can make smarter decisions and avoid the trap of scope creep. Here’s a guide to help you build an IT inventory that’s effective, actionable, and sustainable.

What to track and why: The IT asset checklist

Before diving into asset tracking, you need to answer a deceptively complex question: What even counts as an IT asset? The definition changes depending on who you ask – and everyone has a stake in the answer.


Finance sees assets through a budget lens: cost, depreciation, replacement schedules. Security looks at them as potential vulnerabilities. Operations cares about reliability. Risk Management folks are thinking about compliance headaches and business continuity. The point is, no single department owns the definition of an IT asset, so this decision should be collaborative.


The goal isn’t to create a definition so broad that your inventory feels like a junk drawer, but rather one that reflects the priorities and risks of the entire organization. Here are a few key angles to consider when defining what makes something “track-worthy.”

What’s the dollar value?

If you’re deciding whether to track something, cost is often the first – and most obvious – filter. Expensive items like servers, networking gear, and even high-end laptops are easy to justify. These are investments that lose value over time, impact budgets, and need to be replaced or insured.


But it’s not always about the sticker price. Some low-cost items, like certain SaaS subscriptions, can add up quickly when scaled across hundreds or thousands of users. Cost alone shouldn’t dictate what’s tracked, but it’s a key factor in making sure the big-ticket (or big-impact) items don’t fall through the cracks.

Does it need regular maintenance or updates?

Assets that demand ongoing care – like devices that need patching or software with regular updates – are prime candidates for tracking, because missing maintenance deadlines can snowball into bigger issues: downtime, security vulnerabilities, or even system failures.


Think about it this way: if an asset’s health is tied to your team’s workload, it’s worth knowing where it is, who’s responsible for it, and whether it’s up to date. Otherwise, you’re playing IT roulette with critical infrastructure.

Is it subject to governance or compliance?

If an asset touches sensitive data – whether it’s customer records, financial reports, or anything covered under regulations like GDPR or HIPAA – it belongs on your radar.


Governance isn’t just about knowing the asset exists; it’s about knowing everything about it. Where is it located? Who uses it? Is it configured correctly? Without this level of visibility, you’re leaving yourself open to compliance violations, fines, or worse, a data breach that could be avoided.

Does it consume licenses or services?

Subscriptions and licenses can be slippery. Software and cloud services often start small, but usage and costs have a habit of ballooning over time. This is especially true when nobody’s paying attention.


Assets like these don’t just exist in isolation – they rely on other systems, licenses, or applications to function. Tracking them ensures you’re not overspending on unused licenses or violating usage agreements. It also gives you the opportunity to optimize costs by reclaiming underutilized resources.

What’s the impact on business risk and continuity?

Here’s the real litmus test: What happens if the asset disappears tomorrow? If the answer is “nothing,” it might not be worth tracking. But if losing it disrupts operations, exposes you to risk, or derails key projects, it’s a critical asset.


For example, think about the systems that power your customer-facing applications. If they go down, the impact ripples far beyond IT. Tracking these high-impact assets means you’re prepared to respond quickly to outages and can plan for redundancy in case something goes sideways.

IT assets you should be tracking

Now it’s time to get specific. Not all assets carry the same weight, and the ones you choose to track should directly align with your organization’s priorities. Think of your IT inventory as a living system, where each tracked item adds value, mitigates risk, or supports operational efficiency.


From the essentials like hardware and software to the more nuanced categories like cloud services and industry-specific equipment, understanding what you’re tracking (and why) makes the difference between an IT inventory that works for you and one that becomes a burden.

Hardware

Hardware is the backbone of any IT setup. Laptops, desktops, servers, network devices – they’re the tools people use every day to get work done. But as simple as hardware sounds, keeping track of it gets messy fast, especially with the rise of remote work.


Think about how distributed hardware creates logistical headaches: a laptop issued to a remote worker could disappear into the void without proper tracking. And when equipment needs repairs or replacements, knowing where it is and who has it can make or break your audits as well as the experience of your colleagues and customers.


To stay on top of hardware:


  • Tag devices at the point of purchase. Asset tagging isn’t exciting, but it’s non-negotiable.

  • Track warranties and service agreements so you’re not paying out of pocket for repairs that should be covered.

  • Keep a record of who’s using what and where it’s located – because if no one knows, it’s as good as gone. Each Asset’s lifecycle needs to be a paper trail from purchase to recycling/destruction.

Software

If hardware is the body, software is the brain. It’s where the real money goes, and if you’re not keeping tabs on it, overspending is almost guaranteed.


Tracking software isn’t just about knowing how many licenses you’ve purchased. You need to know how many licenses you’re actually using, and sometimes how much of it you are using. It’s also about staying ahead of license renewals, maintenance schedules, updates and vendor audits (because audits are no joke).


Here’s where to focus:


  • Renewals and expirations: Know when they’re coming up so you’re not scrambling to renegotiate or worse, stuck without a license.

  • Usage data: Don’t pay for what you don’t use. Usage tracking can show you who’s using what – and what’s just gathering digital dust.

  • Patches and updates: Unpatched software is a security risk waiting to happen. Regular tracking ensures nothing gets left behind.

  • Contracts: Understanding what the contract states, what it grants you and what constraints to which you are legally bound.

Cloud services

Virtual machines, SaaS subscriptions, and cloud storage don’t sit on desks, but they’re just as vital (if not more so) than physical equipment. The challenge with cloud services is their ability to scale – and by scale, I mean balloon into unexpected costs if no one’s keeping an eye on them.


To track cloud services effectively, focus on:


  • Usage and costs: Many organizations start with small subscriptions, only to find those costs multiplying as more users or services get added. Regularly reviewing usage ensures you’re not paying for what you don’t need.

  • SLAs (service level agreements): Are you getting what you paid for? Monitoring SLAs helps ensure your vendors are delivering on their promises, and thereby you can deliver on yours.

Consumables

Cables, keyboards, mice – consumables keep your infrastructure moving. Some would categorize these under hardware, but it’s useful to consider them a separate category since their tracking and usage are different. They’re cheap and plentiful until suddenly they’re not, and you’re scrambling to find a spare HDMI cable five minutes before a critical presentation.


While these items don’t need the same level of tracking as hardware or software, basic stock management is a lifesaver. Keep it simple:


  • Set minimum thresholds for items and reorder automatically when stock gets low.

  • Store consumables centrally and document where they’re going to avoid over-ordering.


It’s not glamorous, but it’s functional.

Specialized equipment

Depending on your industry, you might have unique assets that don’t fit neatly into the hardware-software-cloud bucket. Think medical devices in healthcare, industrial machinery in manufacturing, or lab equipment in research settings.


Specialized equipment often carries specific tracking requirements:


  • Regulatory compliance: Many of these items are subject to strict regulations, and tracking them is a legal necessity.

  • Maintenance schedules: Missing a calibration or inspection can have serious consequences.

  • High replacement costs: These aren’t items you can pick up off a shelf, so knowing their status and location is essential.


Tracking IT assets isn’t about perfection, so don’t chase it. You’re never going to reach it. Instead, focus on having enough visibility to make smarter decisions. By focusing on the categories that truly matter, you’ll avoid getting bogged down in minutiae while still maintaining control over your IT environment.

Avoiding scope creep

While it’s tempting to track everything, it’s essential to set boundaries. Every item added to your inventory increases the time and resources needed for management. Focus on assets that align with the following criteria:


  • Impact: Does the asset affect business continuity or performance?

  • Cost: Is the financial investment significant?

  • Risk: Are there compliance or security implications?


For consumables and low-impact items, establish a simple stock management process to avoid overwhelming your IT Asset Management system.

In closing

It’s useful to recalibrate how we view these practices. Tracking IT assets in 2025 is a chance to create a system that truly serves and saves your organization. When you take a collaborative approach and focus on what really matters, you’re not just building an inventory; you’re laying the foundation for efficiency, security, and growth.


Ultimately, asset tracking empowers your team to make smarter decisions, adapt to change, and drive your organization forward. Every item you track should have their own story about how it supports your IT strategy and supports the bigger picture.


The “what” matters, but the “why” is where the magic happens. When you focus on that, asset tracking stops being a task and becomes a tool for transformation.


Tag(s): supportworld, software as a service - SaaS, technology

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