Generative AI: Psychotherapy, Shia LaBeouf, Disney Princesses & A Leaders Guide to Hope (PART II)
Rocky McGuire
In part one of this series, we discussed what leaders are facing when it comes to Generative AI. Looking at the IT support landscape related to Generative AI — there are two...
Tag(s): research, self-service tools, supportworld, artificial intelligence, technology
Date Published August 26, 2024 - Last Updated September 3, 2024
Discover how AI ITSM revolutionizes service management with smarter interfaces and streamlined processes for a more responsive digital future.
Tag(s): supportworld, artificial intelligence, business value, IT service management, productivity
Date Published July 11, 2024 - Last Updated August 8, 2024
Discover key takeaways from HDI's "The State of Technical Support in 2024" report. Explore trends in workforce, technology, and customer expectations shaping the industry. Learn about the growing role of generative AI and the importance of emotional intelligence and leadership skills for...
Tag(s): supportworld, artificial intelligence, ITSM, service management, ITIL, business value, future of support
Date Published June 21, 2024 - Last Updated October 10, 2024
From Setback To Success – Rebounding From A Job Loss
Tag(s): culture, professional development, supportworld
Date Published May 20, 2024 - Last Updated August 8, 2024
7 Humanly Empowering Ways To Keep Your Business Running
Tag(s): culture, employee satisfaction, professional development, supportworld
Date Published May 20, 2024 - Last Updated August 8, 2024
Successful Teams Rely On Solid Leadership
Tag(s): culture, employee satisfaction, professional development, supportworld, workforce enablement
Date Published May 2, 2024 - Last Updated August 8, 2024
Enhancing the Call Center Agent Experience: The AI Game-Changer
Tag(s): supportworld, artificial intelligence, business value, IT service management, productivity
Date Published April 18, 2024 - Last Updated August 8, 2024
Discover how AI ITSM revolutionizes service management with smarter interfaces and streamlined processes for a more responsive digital future.
Tag(s): supportworld, artificial intelligence, business value, IT service management, productivity
Date Published April 18, 2024 - Last Updated August 8, 2024
Here's How You Turn Around A Failing Team
Tag(s): supportworld, business value, asset management, culture, employee engagement
Date Published April 12, 2024 - Last Updated August 8, 2024
Generative AI: Psychotherapy, Shia LaBeouf, Disney Princesses & A Leaders Guide To Hope (PART I)
Tag(s): research, self-service tools, supportworld, artificial intelligence, technology
Date Published April 4, 2024 - Last Updated August 8, 2024