Carlos Casanova is the president and solutions architect for Casanova Advisory Services, Inc., and the coauthor of The CMDB Imperative: How to Realize the Dream and Avoid the Nightmares. He is an internationally known speaker, IT architect, and leadership advisor with more than two decades of hands-on experience guiding CIOs and senior leadership to achieve effective IT operations and improve ROI from infrastructure investments. His expansive experience enables him to quickly assess their true needs and achieve better business outcomes. He takes the complexity out of today's cluttered IT and business environments to simplify their goals in order to accelerate achievement and success. Visit his website, and follow him on Twitter @CarlosCasanova and Facebook.