Chris Hanna

Chris Hanna

Bio

Chris Hanna has built and led teams that support the customer experience across a variety of different industries, including a global technical support team. He’s passionate about developing high-potential talent and game-changing cultures, through continuous improvement efforts focused on enhancing both the employee and customer experience. As the founder of Evolving Management, Chris provides solutions to help leaders and companies rethink and evolve their approach to managing. Chris also hosts a business podcast—The Chris Hanna Show—where he shares ways for leaders to improve their impact, productivity, and performance. Connect with Chris on Twitter @chrishannashow, Instagram , LinkedIn, or at [email protected].

Recent articles

  • 7 Ways Technical Support Agents Can Make Their Customers Feel Important
  • 5 Ways to Leverage CRM and Customer Feedback to Produce Greater Value
  • 5 Ways to Attract and Retain Top Technical Support Talent
  • Embrace the Pilot Approach for Continuous Improvement
  • 4 Keys to Improve Collaboration and Alignment
  • Build Your 2020 Service Roadmap