Chris Payne manages the Quality Assurance, Training and Knowledge Management teams in the UITS Support Center for Indiana University and previously managed the UITS IT Training program for more than 15 years. With over 30 years of experience spanning instructional design, training development, and teaching, Payne acquired extensive skills in leadership, team-building, and financial and project management. Payne continues to teach as an Adjunct Faculty member for the O'Neill School of Public and Environmental Affairs (SPEA) at Indiana University.