Proven sales leader with over 25 years of experience managing complex professional services, training and consulting sales in the organizational development, contact center and technology arenas. Todd has a track record of success with new business development, P&L management, strategic planning, customer relationship management, sales team development, contract negotiations, budgeting & forecasting. He has been the services sales lead at ICMI and HDI since 2011, and has also previously served as the Director of Sales-North America for Parametric Technology Corp. A graduate of Fairfield University, Todd resides in his native Connecticut with his wife and two sons, and when he’s not improving the lives and fortunes of his clients, he’s likely throwing batting practice and wishing he could play more golf.