Brad is a highly accomplished and enthusiastic management professional with a strong technical background and customer focus. Relentless passion for innovative training management, project implementation, process improvement, lean management, and customer value. Proactively assess situations and provide expert support for new / unknown issues; creative, outside-the-box approach to solving problems and developing new projects. Fully-versed in defining and creating visionary training materials to streamline operations, on-boarding processes, and new product integration. Follow Brad on Twitter @biagitec2 .