There are many ways for you to continue your professional development. If you particiapte in any HDI-offered activity, it will automatically be added to your professional development transcript. Below you'll find a complet list of pre-approved activites and ideas. To narrow the range of ideas listed, use the category selector or enter text into the keywords field. Then click the search button.
There are many ways for you to continue your professional development. If you particiapte in any HDI-offered activity, it will automatically be added to your professional development transcript. Below you'll find a complet list of pre-approved activites and ideas. To narrow the range of ideas listed, use the category selector or enter text into the keywords field. Then click the search button.
Matching Ideas
HDI Customer Service Representative
HDI Education,
6 PDUs
Add this activity
Discover how to make every customer interaction a great one.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Desktop Support Manager
HDI Education,
20 PDUs
Add this activity
Master the skills and processes for extraordinary desk-side support.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Desktop Support Technician
HDI Education,
13 PDUs
Add this activity
Master the skills and processes for extraordinary desk-side support.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Problem Management Professional
HDI Education,
13 PDUs
Add this activity
Refine your problem management skills to handle incidents before they begin.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Support Center Analyst
HDI Education,
13 PDUs
Add this activity
Develop the skills to create exceptional customer experiences.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Support Center Director
HDI Education,
20 PDUs
Add this activity
Strategically lead the service and support organization and increase business value.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Support Center Manager
HDI Education,
20 PDUs
Add this activity
Leverage people, processes, and technology to meet service demands.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Support Center Team Lead
HDI Education,
13 PDUs
Add this activity
Hone the essential leadership skills required to enhance team performance.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
HDI Technical Support Professional
HDI Education,
13 PDUs
Add this activity
Enhance the skills to elevate the customer experience.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more
Incident Management
HDI Education,
6 PDUs
Add this activity
Learn how to use best practice methodologies for incident management implementation.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
Tell me more