There are many ways for you to continue your professional development. If you particiapte in any HDI-offered activity, it will automatically be added to your professional development transcript. Below you'll find a complet list of pre-approved activites and ideas. To narrow the range of ideas listed, use the category selector or enter text into the keywords field. Then click the search button.
There are many ways for you to continue your professional development. If you particiapte in any HDI-offered activity, it will automatically be added to your professional development transcript. Below you'll find a complet list of pre-approved activites and ideas. To narrow the range of ideas listed, use the category selector or enter text into the keywords field. Then click the search button.
Matching Ideas
Other volunteer service
Professional Volunteer Service,
1 PDUs
Actual PDUs will vary
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Earn PDUs by volunteering in a capacity related to our industry.
Documentation Requirements: Please specify the name of the organization, the type of work performed, and the hours given. In general, 1 hour of service will result in 1 PDU being awarded.
Other volunteer service
Serve as a Local Chapter officer
Professional Volunteer Service,
10 PDUs
per year
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Earn PDUs for your time in office serving your local chapter.
Documentation Requirements: In the future, these PDUs will be automatically credited to your account. For the time being, please specify the chapter, your officer title, and date of service.
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Serve on a subcomittee of the International Certification Standards Committee
Professional Volunteer Service,
5 PDUs
per subcommittee
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As a member of the International Certification Standards Committee (ICSC), you also earn PDUs for serving on subcommittees.
Documentation Requirements: We are not yet able to automatically add PDUs to your transcript for this service. Please specify the subcommittee name and date of service.
Serve on a subcomittee of the International Certification Standards Committee
Serve on the Desktop Support Advisory Board
Professional Volunteer Service,
1 PDUs
per meeting hour
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The primary mission of the HDI Desktop Support Advisory Board is to provide advice and guidance for the creation of industry standards, best practices, research, expert sharing, and continued professional development to match the unique needs of the desktop support community.
Documentation Requirements: We do not yet automatically add PDUs to your transcript for this activity. When you submit a request for this activity, please include the meeting date and duration.
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Speak at an industry conference
Professional Activities,
10 PDUs
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Gain PDUs for speaking at an industry conference.
Documentation Requirements: Please specify the session title, conference name, and date.
Speak at an industry conference
Speak at an industry meeting
Professional Activities,
5 PDUs
for a minimum of 1 hour presentation
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Gain credit for speaking at a meeting specific to our industry.
Documentation Requirements: Please specify the topic of your presentation, the organization/meeting, and date of the meeting.
Speak at an industry meeting
Teach a course as an HDI Certified Instructor
Professional Activities,
5 PDUs
per day of delivery
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HDI Certified Instructors present industry best practices and assist individuals who are preparing to take an HDI certification exam, as well as build and enhance the skills of the support professionals. As an HDI Certified Instructor, gain credit for delivering HDI certification courses
Documentation Requirements: Please specify course name, location, and dates delivered.
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Workforce Management Boot Camp
Professional Activities,
26 PDUs
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Integrate all aspects of workforce management to develop skills and meet service demands.
Documentation Requirements: If you attended an onsite course, please provide the name of the hosting company.
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Write an article for SupportWorld
Professional Activities,
5 PDUs
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Share your knowledge and experience with industry professionals who read the printed and digital copies of SupportWorld magazine.
Documentation Requirements: Provide the name of the article and the issue in which it appears.
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Write an article or blog post
Professional Activities,
3 PDUs
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Write a magazine article, web article, or blog post that is specific to our industry.
Documentation Requirements: Please specify the title of the article or blog post, where and when published, a URL (if appropriate), and the word count.
Write an article or blog post