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Events and Training: Why It's Important to Do Both

Support center professionals can stay at the forefront of industry trends and best practices, driving both personal and organizational growth, by combining HDII industry leading events and training. Leverage these unparalleled opportunities to network, engage with industry leaders, and access a rich variety of learning formats. This integrated approach not only enhances the retention and application of knowledge but also fosters a culture of continuous learning and development all year long.

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Events and Training

 


HDI Events: The definitive industry gatherings for the technical support and service management community.

HDI events unite thousands of service and support leaders each year for premier education, networking, and collaboration.

They will help you:

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Mark your calendar for our upcoming events which will feature new opportunities for you to invest in your leadership skills and interact with some of your most successful peers.

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SupportWorld Live
May 18-22, 2025 | Las Vegas, NV

SupportWorld Live brings together the thought leaders, innovators, practitioners, and solution providers that drive technical support and service management forward. We all have a community. This one is yours and it’s waiting for you to dive in. Learn More »

Service Management World

Service Management World
November 16-20, 2025 | Orlando, FL

Designed to meet the unique needs of service management and technical support leaders, Service Management World will explore the strategic and tactical elements of managing and deploying an optimal service management strategy. Learn More »

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Leading the technical support field with tips and insights from experts around the globe.

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