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Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
5/7 - - 5/9/25 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 12, 2025.
5/8 - - 5/9/25 HDI,, Virtual Classroom Problem Management Principles $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 13, 2025.
5/13 - - 5/14/25 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 18, 2025.
5/14 - - 5/16/25 HDI,, Virtual Classroom ITIL® 4 Foundation $1,999.00 $1,999.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 19, 2025.
5/15 - - 5/16/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 20, 2025.
5/20 - - 5/21/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 25, 2025.
5/21 - - 5/22/25 HDI,, Virtual Classroom Service Level Management Principles $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 26, 2025.
5/28 - - 5/30/25 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 02, 2025.
5/29 - - 5/30/25 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 03, 2025.
5/30 - - 5/30/25 HDI,, Virtual Classroom Experience Essentials $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 04, 2025.
6/3 - - 6/4/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 08, 2025.
6/4 - - 6/6/25 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 09, 2025.
6/11 - - 6/13/25 HDI,, Virtual Classroom ITIL® 4 Foundation $1,999.00 $1,999.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 16, 2025.
6/12 - - 6/13/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 17, 2025.
6/16 - - 6/17/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on April 21, 2025.
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description