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Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
3/24 - - 3/26/25 HDI,, Virtual Classroom Experience Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 27, 2025.
3/26 - - 3/27/25 HDI,, Virtual Classroom Change Management Principles $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 29, 2025.
3/27 - - 3/28/25 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 30, 2025.
4/2 - - 4/3/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 05, 2025.
4/2 - - 4/4/25 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 05, 2025.
4/9 - - 4/11/25 HDI,, Virtual Classroom ITIL® 4 Foundation $1,999.00 $1,999.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 12, 2025.
4/10 - - 4/11/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 13, 2025.
4/15 - - 4/16/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 18, 2025.
4/16 - - 4/18/25 HDI,, Virtual Classroom HDI Desktop Support Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 19, 2025.
4/18 - - 4/18/25 HDI,, Virtual Classroom HDI Customer Service Representative $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 21, 2025.
4/24 - - 4/25/25 HDI,, Virtual Classroom Experience Practitioner $1,999.00 $1,999.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on February 27, 2025.
4/29 - - 4/30/25 HDI,, Virtual Classroom Incident Management Principles $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 04, 2025.
4/30 - - 5/2/25 HDI,, Virtual Classroom Experience Foundation $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 05, 2025.
5/1 - - 5/2/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 06, 2025.
5/6 - - 5/8/25 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on March 11, 2025.
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description