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Public Classroom Training

HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.
Search

Date Location Course Member
Price		 Price
8/22 - - 8/23/24 HDI,, Virtual Classroom Problem Management Principles $1,929.00 $1,929.00 Show class details
8/26 - - 8/27/24 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,929.00 $1,929.00 Show class details
8/28 - - 8/29/24 HDI,, Virtual Classroom Service Level Management Principles $1,929.00 $1,929.00 Show class details
9/4 - - 9/6/24 HDI,, Virtual Classroom HDI Support Center Manager $2,299.00 $2,299.00 Show class details
9/5 - - 9/6/24 HDI,, Virtual Classroom HDI Support Center Analyst $1,699.00 $1,699.00 Show class details
9/9 - - 9/11/24 HDI,, Virtual Classroom Experience Foundation $1,999.00 $1,999.00 Show class details
9/9 - - 9/10/24 HDI,, Virtual Classroom HDI Support Center Team Lead $1,899.00 $1,899.00 Show class details
9/12 - - 9/13/24 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,799.00 $1,799.00 Show class details
9/16 - - 9/18/24 HDI,, Virtual Classroom ITIL® 4 Foundation $2,099.00 $2,099.00 Show class details
9/18 - - 9/20/24 HDI,, Virtual Classroom KCS Principles $1,999.00 $1,999.00 Show class details
9/23 - - 9/24/24 HDI,, Virtual Classroom Incident Management Principles $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 29, 2024.
9/23 - - 9/24/24 HDI,, Virtual Classroom Artificial Intelligence in the Support Organization $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 29, 2024.
9/25 - - 9/27/24 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on July 31, 2024.
9/30 - - 10/1/24 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 05, 2024.
10/2 - - 10/4/24 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on August 07, 2024.
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description