HDI offers our most popular courses throughout North America in major metropolitan areas.

Benefits of Public Classroom Training:

  • Network with your peers from other support centers.
  • Maintain adequate coverage in your center by staggering training dates.
  • Stay focused on learning by being out of the office.
  • Structured discussions facilitate networking and learning from real-world experiences.

View the Course Calendar for upcoming training courses and dates.

Search

Date Location Course Member
Price
Price
2/13 - - 2/14/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 19, 2024.
2/18 - - 2/19/25 HDI,, Virtual Classroom HDI Support Center Team Lead $1,799.00 $1,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 24, 2024.
2/19 - - 2/21/25 HDI,, Virtual Classroom HDI Desktop Support Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 25, 2024.
2/21 - - 2/21/25 HDI,, Virtual Classroom HDI Customer Service Representative $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 27, 2024.
2/25 - - 2/26/25 HDI,, Virtual Classroom Foundations in Service and Support Metrics $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on December 31, 2024.
2/27 - - 2/28/25 HDI,, Virtual Classroom Service Level Management Principles $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 02, 2025.
2/28 - - 2/28/25 HDI,, Virtual Classroom Experience Essentials $899.00 $899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 03, 2025.
3/4 - - 3/5/25 HDI,, Virtual Classroom HDI Support Center Analyst $1,599.00 $1,599.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 07, 2025.
3/5 - - 3/7/25 HDI,, Virtual Classroom HDI Support Center Manager $2,199.00 $2,199.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 08, 2025.
3/11 - - 3/13/25 HDI,, Virtual Classroom KCS Principles $1,899.00 $1,899.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 14, 2025.
3/12 - - 3/14/25 HDI,, Virtual Classroom ITILĀ® 4 Foundation $1,999.00 $1,999.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 15, 2025.
3/13 - - 3/14/25 HDI,, Virtual Classroom HDI Desktop Advanced Support Technician $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 16, 2025.
3/18 - - 3/19/25 HDI,, Virtual Classroom Troubleshooting and Problem-Solving Bootcamp $1,699.00 $1,699.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 21, 2025.
3/19 - - 3/21/25 HDI,, Virtual Classroom HDI Support Center Director $2,799.00 $2,799.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 22, 2025.
3/20 - - 3/21/25 HDI,, Virtual Classroom Problem Management Principles $1,829.00 $1,829.00 Show class details
Price shown above includes a $100 Early Bird discount that will expire on January 23, 2025.
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description