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HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jun 03, 2025 - Jun 04, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Before Apr 08, 2025:
Price: $1,599.00


On or after Apr 08, 2025:
Price: $1,699.00
Jun 04, 2025 - Jun 06, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Before Apr 09, 2025:
Price: $2,199.00


On or after Apr 09, 2025:
Price: $2,299.00
Jun 11, 2025 - Jun 13, 2025
HDI, Virtual Classroom 		ITIL® 4 Foundation Before Apr 16, 2025:
Price: $1,999.00


On or after Apr 16, 2025:
Price: $2,099.00
Jun 12, 2025 - Jun 13, 2025
HDI, Virtual Classroom 		HDI Desktop Advanced Support Technician Before Apr 17, 2025:
Price: $1,699.00


On or after Apr 17, 2025:
Price: $1,799.00
Jun 16, 2025 - Jun 18, 2025
HDI, Virtual Classroom 		HDI Desktop Support Manager Before Apr 21, 2025:
Price: $2,199.00


On or after Apr 21, 2025:
Price: $2,299.00
Jun 16, 2025 - Jun 17, 2025
HDI, Virtual Classroom 		HDI Support Center Team Lead Before Apr 21, 2025:
Price: $1,799.00


On or after Apr 21, 2025:
Price: $1,899.00
Jun 18, 2025 - Jun 18, 2025
HDI, Virtual Classroom 		HDI Customer Service Representative Before Apr 23, 2025:
Price: $899.00


On or after Apr 23, 2025:
Price: $999.00
Jun 24, 2025 - Jun 26, 2025
HDI, Virtual Classroom 		KCS Principles Before Apr 29, 2025:
Price: $1,899.00


On or after Apr 29, 2025:
Price: $1,999.00
Jun 25, 2025 - Jun 27, 2025
HDI, Virtual Classroom 		Experience Foundation Before Apr 30, 2025:
Price: $1,899.00


On or after Apr 30, 2025:
Price: $1,999.00
Jun 26, 2025 - Jun 27, 2025
HDI, Virtual Classroom 		Foundations in Service and Support Metrics Before May 01, 2025:
Price: $1,829.00


On or after May 01, 2025:
Price: $1,929.00
Jun 26, 2025 - Jun 27, 2025
HDI, Virtual Classroom 		Artificial Intelligence in the Support Organization Before May 01, 2025:
Price: $1,829.00


On or after May 01, 2025:
Price: $1,929.00
Jun 30, 2025 - Jul 01, 2025
HDI, Virtual Classroom 		Change Management Principles Before May 05, 2025:
Price: $1,829.00


On or after May 05, 2025:
Price: $1,929.00
Jul 01, 2025 - Jul 03, 2025
HDI, Virtual Classroom 		HDI Support Center Manager Before May 06, 2025:
Price: $2,199.00


On or after May 06, 2025:
Price: $2,299.00
Jul 01, 2025 - Jul 02, 2025
HDI, Virtual Classroom 		HDI Support Center Analyst Before May 06, 2025:
Price: $1,599.00


On or after May 06, 2025:
Price: $1,699.00
Jul 09, 2025 - Jul 11, 2025
HDI, Virtual Classroom 		ITIL® 4 Foundation Before May 14, 2025:
Price: $1,999.00


On or after May 14, 2025:
Price: $2,099.00
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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description