At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Jul 10, 2025 - Jul 11, 2025
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before May 15, 2025:
Price: $1,699.00


On or after May 15, 2025:
Price: $1,799.00
Jul 15, 2025 - Jul 16, 2025
HDI, Virtual Classroom
Experience Practitioner Before May 20, 2025:
Price: $1,999.00


On or after May 20, 2025:
Price: $2,099.00
Jul 16, 2025 - Jul 18, 2025
HDI, Virtual Classroom
HDI Desktop Support Manager Before May 21, 2025:
Price: $2,199.00


On or after May 21, 2025:
Price: $2,299.00
Jul 17, 2025 - Jul 18, 2025
HDI, Virtual Classroom
HDI Support Center Team Lead Before May 22, 2025:
Price: $1,799.00


On or after May 22, 2025:
Price: $1,899.00
Jul 22, 2025 - Jul 23, 2025
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before May 27, 2025:
Price: $1,699.00


On or after May 27, 2025:
Price: $1,799.00
Jul 23, 2025 - Jul 25, 2025
HDI, Virtual Classroom
KCS Principles Before May 28, 2025:
Price: $1,899.00


On or after May 28, 2025:
Price: $1,999.00
Jul 24, 2025 - Jul 25, 2025
HDI, Virtual Classroom
Problem Management Principles Before May 29, 2025:
Price: $1,829.00


On or after May 29, 2025:
Price: $1,929.00
Jul 30, 2025 - Aug 01, 2025
HDI, Virtual Classroom
HDI Support Center Director Before Jun 04, 2025:
Price: $2,799.00


On or after Jun 04, 2025:
Price: $2,899.00
Aug 05, 2025 - Aug 06, 2025
HDI, Virtual Classroom
HDI Support Center Analyst Before Jun 10, 2025:
Price: $1,599.00


On or after Jun 10, 2025:
Price: $1,699.00
Aug 06, 2025 - Aug 08, 2025
HDI, Virtual Classroom
HDI Support Center Manager Before Jun 11, 2025:
Price: $2,199.00


On or after Jun 11, 2025:
Price: $2,299.00
Aug 13, 2025 - Aug 15, 2025
HDI, Virtual Classroom
ITIL® 4 Foundation Before Jun 18, 2025:
Price: $1,999.00


On or after Jun 18, 2025:
Price: $2,099.00
Aug 14, 2025 - Aug 15, 2025
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Before Jun 19, 2025:
Price: $1,699.00


On or after Jun 19, 2025:
Price: $1,799.00
Aug 19, 2025 - Aug 20, 2025
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before Jun 24, 2025:
Price: $1,699.00


On or after Jun 24, 2025:
Price: $1,799.00
Aug 19, 2025 - Aug 21, 2025
HDI, Virtual Classroom
HDI Desktop Support Manager Before Jun 24, 2025:
Price: $2,199.00


On or after Jun 24, 2025:
Price: $2,299.00
Aug 20, 2025 - Aug 22, 2025
HDI, Virtual Classroom
KCS Principles Before Jun 25, 2025:
Price: $1,899.00


On or after Jun 25, 2025:
Price: $1,999.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description