At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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HDI Support Center Analyst Price: $849.00
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KCS Foundation Price: $549.00
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KCS Principles Price: $999.00
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HDI Support Center Team Lead Price: $949.00
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HDI Desktop Advanced Support Technician Price: $899.00
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HDI Customer Service Representative Price: $549.00
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Jan 07, 2025 - Jan 08, 2025
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
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Jan 08, 2025 - Jan 10, 2025
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
Jan 14, 2025 - Jan 15, 2025
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,799.00
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Only 6 seats left
Jan 15, 2025 - Jan 17, 2025
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $2,099.00
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Only 1 seat left
Jan 16, 2025 - Jan 17, 2025
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
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Only 8 seats left
Jan 21, 2025 - Jan 22, 2025
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Price: $1,799.00
Only 8 seats left
Jan 21, 2025 - Jan 22, 2025
HDI, Virtual Classroom
Experience Practitioner Price: $2,099.00
Jan 22, 2025 - Jan 24, 2025
HDI, Virtual Classroom
KCS Principles Price: $1,999.00
Jan 27, 2025 - Jan 29, 2025
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
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Only 8 seats left
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description