At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

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Dec 18, 2024 - Dec 20, 2024
HDI, Virtual Classroom
HDI Support Center Director Price: $2,899.00
Guaranteed To Run
Jan 07, 2025 - Jan 08, 2025
HDI, Virtual Classroom
HDI Support Center Analyst Price: $1,699.00
Guaranteed To Run
Only 6 seats left
Jan 08, 2025 - Jan 10, 2025
HDI, Virtual Classroom
HDI Support Center Manager Price: $2,299.00
Jan 14, 2025 - Jan 15, 2025
HDI, Virtual Classroom
HDI Desktop Advanced Support Technician Price: $1,799.00
Jan 15, 2025 - Jan 17, 2025
HDI, Virtual Classroom
ITIL® 4 Foundation Price: $2,099.00
Jan 16, 2025 - Jan 17, 2025
HDI, Virtual Classroom
HDI Support Center Team Lead Price: $1,899.00
Jan 21, 2025 - Jan 22, 2025
HDI, Virtual Classroom
Experience Practitioner Before Nov 26, 2024:
Price: $1,999.00


On or after Nov 26, 2024:
Price: $2,099.00
Jan 21, 2025 - Jan 22, 2025
HDI, Virtual Classroom
Troubleshooting and Problem-Solving Bootcamp Before Nov 26, 2024:
Price: $1,699.00


On or after Nov 26, 2024:
Price: $1,799.00
Jan 22, 2025 - Jan 24, 2025
HDI, Virtual Classroom
KCS Principles Before Nov 27, 2024:
Price: $1,899.00


On or after Nov 27, 2024:
Price: $1,999.00
Jan 27, 2025 - Jan 29, 2025
HDI, Virtual Classroom
HDI Support Center Director Before Dec 02, 2024:
Price: $2,799.00


On or after Dec 02, 2024:
Price: $2,899.00
Jan 30, 2025 - Jan 31, 2025
HDI, Virtual Classroom
Problem Management Principles Before Dec 05, 2024:
Price: $1,829.00


On or after Dec 05, 2024:
Price: $1,929.00
Feb 04, 2025 - Feb 05, 2025
HDI, Virtual Classroom
HDI Support Center Analyst Before Dec 10, 2024:
Price: $1,599.00


On or after Dec 10, 2024:
Price: $1,699.00
Feb 05, 2025 - Feb 07, 2025
HDI, Virtual Classroom
HDI Support Center Manager Before Dec 11, 2024:
Price: $2,199.00


On or after Dec 11, 2024:
Price: $2,299.00
Feb 11, 2025 - Feb 13, 2025
HDI, Virtual Classroom
KCS Principles Before Dec 17, 2024:
Price: $1,899.00


On or after Dec 17, 2024:
Price: $1,999.00
Feb 12, 2025 - Feb 14, 2025
HDI, Virtual Classroom
ITIL® 4 Foundation Before Dec 18, 2024:
Price: $1,999.00


On or after Dec 18, 2024:
Price: $2,099.00
HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description