HDI Course Calendar

At HDI, our core focus is on assisting our customers with meeting their business goals and determining how to best add value to their stakeholders. Our core priority on service and support will not change; in fact we are growing our portfolio in the area of service management to help our customers expand and optimize their capabilities. We have the ability to educate in the areas of support center and service management with our industry leading workshops, certification, events, community, consulting and assessment services.

For over 35 years, HDI has partnered with thousands of organizations to improve their performance by elevating their people, process, and strategy. We look forward to seeing you at one of our industry leading training courses or events.

Don't see a session that fits your schedule? Please click here to request private training for your organization.

On Demand	HDI Desktop Advanced Support Technician Price: $899.00 Guaranteed To Run	HDI Desktop Advanced Support Technician On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	HDI Support Center Analyst Price: $849.00 Guaranteed To Run	HDI Support Center Analyst On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	KCS Foundation Price: $549.00 Guaranteed To Run	KCS Foundation On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	KCS Principles Price: $999.00 Guaranteed To Run	KCS Principles On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	HDI Support Center Team Lead Price: $949.00 Guaranteed To Run	HDI Support Center Team Lead On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
On Demand	HDI Customer Service Representative Price: $549.00 Guaranteed To Run	HDI Customer Service Representative On Demand On Demand Location: Full Course Description Course cancellation policy Add to Cart Unlimited Seats
Feb 05, 2025 - Feb 07, 2025 HDI, Virtual Classroom	HDI Support Center Manager Price: $2,299.00 Guaranteed To Run	HDI Support Center Manager Feb 05, 2025 - Feb 07, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list. Sold Out. Join the wait list.
Feb 11, 2025 - Feb 13, 2025 HDI, Virtual Classroom	KCS Principles Price: $1,999.00 Guaranteed To Run	KCS Principles Feb 11, 2025 - Feb 13, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Sold Out. Join the wait list. Sold Out. Join the wait list.
Feb 12, 2025 - Feb 14, 2025 HDI, Virtual Classroom	ITIL® 4 Foundation Price: $2,499.00 Guaranteed To Run	ITIL® 4 Foundation Feb 12, 2025 - Feb 14, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 3 seats left Only 3 seats left
Feb 13, 2025 - Feb 14, 2025 HDI, Virtual Classroom	HDI Desktop Advanced Support Technician Price: $1,799.00 Guaranteed To Run	HDI Desktop Advanced Support Technician Feb 13, 2025 - Feb 14, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 8 seats left Only 8 seats left
Feb 18, 2025 - Feb 19, 2025 HDI, Virtual Classroom	HDI Support Center Team Lead Price: $1,899.00 Guaranteed To Run	HDI Support Center Team Lead Feb 18, 2025 - Feb 19, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 8 seats left Only 8 seats left
Feb 19, 2025 - Feb 21, 2025 HDI, Virtual Classroom	HDI Desktop Support Manager Price: $2,299.00 Guaranteed To Run	HDI Desktop Support Manager Feb 19, 2025 - Feb 21, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart Only 7 seats left Only 7 seats left
Feb 21, 2025 - Feb 21, 2025 HDI, Virtual Classroom	HDI Customer Service Representative Price: $999.00	HDI Customer Service Representative Feb 21, 2025 - Feb 21, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Feb 25, 2025 - Feb 26, 2025 HDI, Virtual Classroom	Foundations in Service and Support Metrics Price: $1,929.00	Foundations in Service and Support Metrics Feb 25, 2025 - Feb 26, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart
Feb 27, 2025 - Feb 28, 2025 HDI, Virtual Classroom	Service Level Management Principles Price: $1,929.00	Service Level Management Principles Feb 27, 2025 - Feb 28, 2025 9:30 AM - 5:30 PM ET Location: Virtual Classroom Training HDI will send course access information in a separate email HDI, Virtual Classroom Full Course Description Course cancellation policy Add to Cart

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HDI Support Center Analyst

Date: 6/7 - 6/9/11

Location: Los Angeles Airport Marriott Hotel
5855 West Century Blvd.
Los Angeles, CA 90045

Full Course Description